Box Office FAQs

PERFORMANCE SCHEDULE HOURS

NON-PERFORMANCE WEEKS

Please note: The Box Office will be closed the first Monday after a show closes and the Monday before a show opens, as well as major holidays. Please contact the Box Office if you have questions about hours: (734) 433-7673

2025-26 SEASON PRICING:

•  Regular Performances: $57.75

•  Preview Performances: $50.40

•  Seniors (65+): $52.50

•  Groups (of 12+): $50.40

•  30 yrs & under: $31.50

•  Military, Veterans, Teachers: $52.50

All ticket prices listed here reflect the obligatory 5% ticket commission fee charged by our ticketing software.

To inquire about ticket prices for additional events, such as Jeff Daniels Onstage & Unplugged, please contact the Box Office at (734) 433-7673.

The Purple Rose Theatre Company is at 137 Park Street, Chelsea, MI 48118.

The Box Office is located directly inside the lobby and can be accessed through the front doors or from the ramp on the side of the building.

By Phone: (734) 433-7673

Our Box Office Associates are available to assist you in your ticket purchase over the phone during operating hours. We accept all major credit cards. 

Due to high ticket demand, we recommend that if you are interested in tickets but not yet ready to purchase them, contact the Box Office and reserve your tickets. Final payment for your reservation is due 24 hours prior to the scheduled performance. Any reservations not paid 24 hours prior to the performance will be automatically released and no longer reserved under your name. 

Final guest count and payment of reservations for groups of 12 guests or more will be required 3 weeks prior to the performance. 

In-Person: 137 Park Street, Chelsea, MI 48118

Come and visit our lobby! A Box Office Associate would be happy to help you with your ticket purchase or reservation. We accept cash, check, and all major credit cards. 

Online: Click Here to purchase tickets online. 

Please call the Box Office at (734) 433-7673 if you have 

•  Any special seating needs

•  Are purchasing tickets for a group of 12 or more guests

•  Have any questions or need any assistance with your ticket purchase

Yes! You may choose to put ANY dollar amount on a Gift Card!

Gift Cards may be redeemed online, over the phone, or in-person and may be used for ANY Purple Rose purchase (tickets to plays, Jeff Daniels’ concerts, items from our gift shop, and more!) 

PRTC Gift Cards may be purchased…

•  Online, for email delivery

•  Over the phone,  for email delivery or to be physically mailed to a person of your choice. 

•  In-person, to be taken with you that day! 

All gift cards remain valid for 5 years from the purchase date, allowing your recipient to have a wide variety of performances and dates to attend. The Gift Card’s voucher code will be required when making a purchase. 

Gift Cards funds will not be redeemable for select fundraising events and are not refundable for cash. 

Contact the Box Office or stop into our lobby for a Gift Card today!

(734) 433-7673

137 Park Street, Chelsea, MI 48118

All ticket reservations must be paid at least 24 hours prior to the event. Any reservations that remain unpaid at that time will be released back to the public, and ticket availability for the original reservation holder will no longer be guaranteed.

In the event you have made a reservation for a performance the same day, the tickets must be paid for 15 minutes prior to the performance, or they will be released and no longer reserved under your name. 

For groups of 12 or more, payment and final count will be due three weeks prior to the performance date. A reminder email will be sent four weeks prior to the performance day (only if payment has not yet been received). If payment has not been received by the due date, the tickets will be released and no longer reserved for your group.

Yes! 

Groups of 12 or more should contact the Box Office at (734) 433-7673. 

Due to the high demand for tickets and the likelihood of a performance selling out, group leaders are encouraged to contact the Box Office as soon as possible to inquire about ticket availability. 

For groups of 12 or more, payment and final count will be due three weeks prior to the performance date. A reminder email will be sent four weeks prior to the performance day (only if payment has not yet been received). If payment has not been received by the due date, the tickets will be released and no longer reserved for your group. 

To inquire about a house buy-out or a private event, please email Cyndi Bertsos at cyndi@purplerosetheatre.org

We are always looking for more volunteers! We ask that potential volunteers fill out a very short application and the Box Office will be in contact to schedule you. 

Please check out our Volunteering page for detailed information.

Yes! 

•  Regular Performances: $57.75

•  Preview Performances: $50.40

•  Seniors (65+): $52.50

•  Groups (of 12+): $50.40

•  30 yrs & under: $31.50

•  Military, Veterans, Teachers: $52.50

Previews

$7.35 off per ticket for each of the 6-7 preview performances. These are the first 6-7 performances of each production before Press Opening. Many previews include a talk-back with the director and an Artistic Associate.

Senior Tickets

Patrons over the age of 65 can enjoy $5.25 off of a full price ticket. 

$30 Under 30

Patrons under the age of 30 can save $26.25 per ticket. 

Military/Veteran/Teacher

The Purple Rose is proud to honor educators, as well as active and former members of the military with a discount of $5.25 off of a full price ticket. 

Group Tickets

Groups of 12 or more patrons can be reserved in-person or by phone. This will save $7.35 per ticket. 

Final count and ticket payment for groups of 12 or more will be due three weeks prior to the performance. If your final ticket count drops below 12 guests, your reservation will no longer qualify for a group discount. Standard discounts (senior/teacher/military/etc) can still be applied to individual tickets in this circumstance. 

College Night

On designated College Night performances, tickets are $15 for students. Please read more about this exciting special event here. 

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Please note that discount pricing can not be combined or applied retroactively. Discounts may not apply to special events, such as fundraisers or Jeff Daniels Onstage & Unplugged.

Refunds for ticket purchases may be issued to the original form of payment within 30 days of purchase.

If tickets are canceled more than 30 days after purchase, the ticket value will be issued as an in-house credit*, which may be applied toward a future Purple Rose purchase.

Refunds and exchanges are not available within 24 hours of the performance.

*The initial 5% ticket commission fee applied to your order is nonrefundable and not eligible for in-house credit.

Groups Orders of 12 or more: Payment and final count will be due three weeks prior to the event. All group sales are final and are not eligible for refund, in-house credit, or exchange. If your guest count changes after your final count/payment due date, please contact the Box Office.

Please contact the Box Office at 734-433-7673 with any questions or concerns regarding cancellations, refunds, or exchanges.

Chelsea offers many great restaurants within walking distance of the theatre. For a complete list, please visit the City of Chelsea's website.

Chelsea offers many hotels and bed-and-breakfasts. For a complete list, please visit the City of Chelsea's website.

Yes! 

As a nonprofit organization, the Purple Rose Theatre Company understands the value of helping community organizations. We are happy to consider requests to donate tickets for use in fundraisers and silent auctions.

Please note: We have a limited number of tickets to donate and we receive many requests each year. Some requests will be denied. 

To request a donation for your charitable event, please complete the form provided HERE.

Please fill the form out carefully and look for the “Thank you for submitting” page to ensure that your request has been received.

For more information on our accessibility measures, please visit our Accessibility Information Page or our detailed profile on Wheel the World. 

For patrons who require an assisted listening device, or who have devices compatible with our Loop System, we recommend that they select seats in rows F-H on the left side, and rows K-M on the left side of the theatre for best connection. If you have any questions, please call the Box Office.

No Smoking Policy

Smoking is not permitted inside the building.

Cameras and Recording Devices

The making of photographs and/or recordings is strictly prohibited inside the theatre.

Electronic Devices

During performances, please turn off or silence cellular phones, watch alarms and other electronic devices.

Refreshments

Please do not bring anything to eat or drink into the theatre.

Babes-in-arms

Out of consideration for our patrons and performers, babes-in-arms are not allowed in our theatre during performances.

Complimentary Cough Tablets

These are available at the Box Office. To avoid performance distractions, please unwrap them prior to the performance, at intermission or during the break between scenes.

Please Remain Seated

Actors may be using the aisles for entrances and exits during the show.

Late Seating

Once the performance has begun, seating is at the discretion of the House Manager.